Friday, May 4, 2012

A short course in human relations

The six most important words:
‘I admit that I was wrong’

The five most important words:

‘You did a great job’

The four most important words:

‘What do you think?’

The three most important words:

‘Could you please…’

The two most important words:

‘Thank you’

The most important word:
‘We’

The least important word:

‘I’

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